Lack of Mpesa services is an economic let down

Lack of Mpesa services is an economic let down

First it started with the internet being slow,then calls could not go through and not lines not active. Then sms could not go  through.The biggest shock was when Mpesa failed to be active.We could not buy airtime nor remove money.l cannot imagine Kenya without mpesa.l met frustrated kenyans who asked questions like,what lf all the money disappears and where will we run to? Someone had withdrawn all his savings from a  bank via mobile banking and the money is hanging,he was now walking home. Safaricom has done a shock treatment to kenya. All businesses in kenya are affected.We asked ourselves why did we trust safaricom so much that we gave safaricom all our money and trust? We have been let down very badly by safaricom and this is a lesson to Kenyans.But l admire small traders who deal with ready cash. They were not complaining because they deal with hard cash.Most of those affected are working individuals who do not like moving around with money.By 5.30 pm mpesa was still not working. How many billions are lost today?  What about the travellers, who trusted mpesa and put their money to buy tickets in mpesa? They are now stranded.Kenya should avoid monopoly of business and ideas !
by
Veronica onjoro
Mombasa

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