Kplc should be compelled to answer these queries



Kplc should be compelled to answer these queries

Many complaints have been raised about Kplc services but  it seems that their human resource and customers care department do not care and are immune to complaints. They range from fluctuation of units and the amount paid,inflated bills,surging power,corrupt officials,black outs etc But the biggest complaint is with the people who got power in conjunction with Kplc and world bank. The application is free but each meter after the end of the first token there is a bill of sh 1500/- which must be cleared in order to continue getting tokens. lf Kplc has connected over 1 million households even in the rural areas and they must pay sh 1500/- for the meter, how much is Kplc reeking in profits? Kenyans signed the agreement yes, but sh 1500/- bill in the meter and a person is still using the meter, is not prudent at all. lf they have recouped their expenses why don't they stop these deductions ? These deductions are making Kenyans poorer because the token bought cannot sustain weeks. Let these deductions stop.
By
Veronica Onjoro
Mombasa 

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